Telecom operators Airtel and Vodafone offer Platinum and RedX premium plans to their customers. Those opting for these plans are entitled to faster data speeds and priority services. However, now TRAI has put a hold on these two plans and has sought clarifications from both telcos.
According to a report, the Telecom Telecom Regulatory Authority of India has sent a letter to both telecom operators to withhold these plans for the interim period. As of now, there are no announcements from either company regarding the suspension of these plans.
TRAI blocks Airtel Platinum and Vodafone RedX plans in India
TRAI has sent a letter to both Airtel and Vodafone to “withhold, with immediate effect and until further orders” the Platinum and RedX plans. According to source, the regulator has asked for a “detailed examination of both schemes.” This move from TRAI comes as a measure to check whether these telcos are offering any undue network priority to premium customers.
With this move, TRAI wants to examine whether the telcos have created additional capacity for premium users or if they get enhanced network at the cost of reduced bandwidth for regular users. Airtel had announced earlier this month that Platinum customers on Rs 499 or above plans will get faster 4G data speeds through its ‘Priority 4G Network’.
Vodafone Idea, on the other hand, offers the RedX premium plan for Rs 1,099, offering up to 50 percent faster speeds and special services. The company stated that there’s no violation of any tariff regulation in their RedX plan. According to Vodafone, the RedX plan was duly filed with TRAI in November 2019 and again in May after a few modifications.
Both Airtel and Vodafone have stated that their premium plans are intended to raise the performance bar in terms of service and responsiveness.