- Prepaid mobile users can now port to any network with low-end prepaid plans
- The decision was made by TRAI after several alleged complaints from Indian telecom customers
- Users with low-end plans can now send porting messages without an SMS plan
Following several complaints from users who’ve previously tried porting their mobile numbers, the Telecom Regulatory Authority of India (TRAI) has now allowed users to port out from their current mobile operator with any prepaid plans. Earlier, telecom operators such as Bharti Airtel, Vi, and Reliance Jio have forced users to recharge with SMS plans first, then apply for mobile number portability.
On Thursday, TRAI published a new order which stated that users can now port from one operator to another by requesting a port service on 1900. During the porting process, users without SMS plans will not be interrupted or asked to recharge with higher plans. Users who were unable to port out of their current network provider can simply send a message to 1900 and submit a porting request with their current prepaid and postpaid plans.
Airtel, Vi, and Reliance Jio customers can now port SIM cards without an SMS plan
The last month’s tariff hike was a shocker. The majority of mobile operators in India hiked their prices for prepaid, and postpaid plans. Among the mobile operators, Vi increased its basic plan to Rs 179. Users who were on a non SMS plan now needed to recharge with Rs 179 plan first before they can port the number. Meaning, customers who were using prepaid plans without SMS service need to recharge their mobile number with an SMS bundle plan and then opt for the porting service.
Alongside Vi, many other mobile operators restricted users who wanted to port to other mobile operators, and in the same regard, TRAI received a complaint from Reliance Jio. The complaint highlighted the limitations of SIM porting on Indian telecom networks. Following this, TRAI released a two-page notice stating the new rules for prepaid and postpaid SIM porting. The notice stated that all Mobile Number Portability (MNP) services will be made available for people with or without SMS plans. Customers, irrespective of what SIM cards they are using, can get the facility to port to another operator by sending a porting request on 1900.
How to port Vi, Bharti Airtel, and Reliance Jio?
Under the new notice by TRAI, users, irrespective of what recharge plan they are on, can port to their preferred network by submitting an SMS port request. Here is a quick look at how to port a mobile number.
- On your mobile phone, send a text message “PORT” followed by a space and your mobile number
- Once your porting request is accepted, you’ll get receive a code on your mobile
- Now, choose your preferred mobile operator and visit their nearest store
- Fill out the porting form and provide the necessary documents
- Complete the KYC process, and that’s it
- Remove your old SIM card when it loses the network
- Insert your new SIM and follow the on-screen instructions to activate it