Apple has launched a ‘Self Service Repair’ program. The Cupertino-based tech giant announced the news on Wednesday on its official blog post. The program will sell spare parts and tools along with an instruction manual to the general public who wish to repair their own Apple devices at home instead of visiting a service center.
In the blog post, Apple COO Jeff Williams said, “Creating greater access to Apple genuine parts gives our customers even more choice if a repair is needed.”
Apple will sell spare parts to consumers to fix their devices at home
Under the Self Service Repair program, Apple will offer genuine parts and tools for the iPhone 12 and iPhone 13 lineups. At the moment, it aims to focus on fixing the most common problems with displays, batteries, and cameras on the smartphones. The company says that it will offer 200 individual parts and tools to customers to fix the common issues. The Self Service Repair program will also be expanded to the Mac computers powered by M1 chips at a later date.
Apple advises customers to review the repair manual. Once the user has spotted the problem, they can then place an order for parts and tools via the brand’s Self Service Repair online store. Apple hasn’t revealed the prices of the specific parts and tools but customers will get credit towards the purchase for returning the used or damaged parts for recycling.
Apple cautioned that the Self Service Repair program is ideal for consumers with the technical know-how of electronic devices. TechCrunch reported that repairing the device will not void the device’s warranty, however, damaging it in the process still might.
The Apple Self Service Repair program will be available early next year in the US and later expand to more countries. The announcement marks a big win for “Right to Repair” initiative which has advocated in favour repair and not replacement of devices. Apple had previously advocated against repair of devices by customers themselves but new regulations has led to the company caving and offering at home repair program.