One of the leading telecom operators in India, Airtel also has a Direct-to-Home satellite TV service. The service is called Airtel Digital TV DTH and it had 16.61 million users in the country last year with over 24 percent market share. The DTH service provider offers over 550 channels and users might sometimes face the issue of channels not appearing after adding. This can be sorted by a simple Airtel DTH refresh.
Also read: Airtel DTH recharge offers 2021: get up to Rs 250 cashback on recharge of annual plans
Airtel DTH refresh is basically a reset for your STB to sort out most errors. In case you are facing a channel not subscribed or some other error on your Airtel Digital TV DTH account, simply do a refresh and you will be sorted. So how to do an Airtel refresh? Here we will guide you through everything you need to know about Airtel refresh and methods to do the same.
What is Airtel DTH refresh?
Airtel has over 550 channels as mentioned before. It’s natural for its customers to want to remove some unwanted channel or add a new channel. The service provider has an easy process to add or remove channels from the pack. Many users might have added Star Sports network channels like Star Sports 1 and 2 to catch ICC T20 World Cup event, but the channel might not immediately be available. Every time a user modifies their existing channel pack, recharge their account, or makes some changes, they’re required to refresh Airtel DTH. Once you refresh your account, you’ll be able to see Star Sports channel and enjoy the ICC T20 World Cup live telecast. Let’s take a look at why users need to do an Airtel DTH refresh.
Why do I need to do Airtel Digital TV DTH refresh?
Any DTH provider including Airtel requires you to keep your STB on while modifying your pack or recharging your Airtel DTH account. In case your STB is not on while performing the recharge or modifying the channel pack, the new balance or channel doesn’t show up immediately.
In order to reflect your recent Airtel DTH top-up or modified channel pack, you’re required to perform a DTH refresh. Additionally, at times, your Airtel DTH STB might show Error Code 4 (channel not subscribed) despite it being subscribed. An Airtel DTH heavy refresh is a good measure to solve this error as well.
How to refresh Airtel DTH?
In case you are wondering how to refresh Airtel DTH online, the company doesn’t have an online refresh facility yet. However, users can still refresh their Airtel DTH account easily through missed call and SMS. Below are the steps to do so.
Refresh Airtel DTH by missed call
- From Airtel registered mobile number give a missed call to 8448284708
- Your Airtel DTH account will be refreshed soon after
Refresh Airtel DTH by SMS
- Open the messaging app on your phone
- Type HR in the text field
- Send the SMS to 54325
Airtel DTH FAQs
What is Airtel DTH customer care number?
Airtel customers can call on 24/7 toll-free helpline number 1800-103-6065 or find their region-specific customer care number from the Airtel listing.