Videocon d2h is one of the major TV cable service providers in India, The Indian direct broadcast satellite service is owned jointly by Dish TV and Videocon. Videocon d2h alone accounts for over 19 percent market share in India and as of 2019, had over 69 million users in the country.
The service provider offers varied d2h combo, Addon, FTA, A-la-carte and more to its users, which can be mixed and matched as per the requirement of the user. However, sometimes when the user shifts from one plan to another or upgrades their base plan, the DTH connection takes some time to reflect the changes. Here’s a tutorial on how to refresh your Videocon d2h connection.
Videocon d2h DTH account: when do you need to refresh?
As mentioned before, the d2h DTH subscription service takes some time to reflect the change in plan. At times, due to some reason, the change is not reflected for a long time, which can be a little frustrating. Other reasons why the new plan doesn’t reflect could be recharging after a while, recharging late or recharging while the set-top box was off. Users are required to keep their set-top box on while recharging the account.
In case you did one of the above and are now facing the issue of new channels not showing up, there’s nothing to worry about. Videocon lets you refresh your DTH account in two very simple steps.
Videocon d2h DTH account: two ways to refresh your account
- By SMS
- Through the website
Refresh Videocon d2h DTH account by SMS
This is the simplest method to refresh your Videocon d2h DTH account. All you need is your phone and an active SMS pack to refresh your account.
- If you have the registered mobile number handy, SMS ‘REF’ to 566777
- You can also recharge using a non-registered number by SMSing ‘Ref <<Customer ID>>’ to 9773467575
Refresh Videocon d2h DTH account through the website
This particular step requires users to have a computer or smartphone with Internet access. Simply visit the company website and enter the customer ID to refresh.
- Visit www.d2h.com
- Click on the self-help tab on the top on the homepage
- On the next page, click on ‘Refresh Account’
- Enter your customer ID and click Submit
For both the above-mentioned steps, make sure that your set-top box is turned on while refreshing through SMS or website. Moreover, before refreshing your account wait for 10 minutes after recharging the account.