Several Mi, Redmi and POCO users are facing a bootloop issue, fix arriving soon

On: November 16, 2020

In April, Xiaomi introduced MIUI 12 in China and since August, the company has been gradually rolling out its stable edition to users. Some Mi, Redmi and POCO phones have already treated to the latest UI update. However, as per various user reports, installing the MIUI 12.05 Global Stable ROM has resulted in a bootloop issue.

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Many users who installed the update have taken to social media platforms to reveal the handset briefly shows a “Find phone closed unexpectedly” message and then the device starts rebooting in a loop. Those how have encountered the issue are unable to do anything to fix the issue on their end as the device boots continuously. Some users who tried to reset their smartphones have ended up losing their data.

Xiaomi to soon issue fix for MIUI 12 bootloop issue

Some devices that have encountered the bootloop issue include the Xiaomi Mi 10, Mi 10 Pro, Redmi K20 Pro, Redmi Note 9, RedmI Note 7 Pro, and POCO X3. A Nigerian user has also encountered the same issue, which suggests that bootloop problem is not restricted to India.

Xiaomi is aware of the issue and released a statement to Gadgets360. The brand has confirmed that it will be soon rolling up to an app update by this week. For users who are unable to wait for a week, the company is now ready with “temporary containment measures.” According to Xiaomi, “This fix may need consumers to get their devices flashed at a service center,” the company said. However, it is unclear if the fix will cause any data loss to affected users.

While Xiaomi has confirmed “an app update” will resolve the issue, it is yet to confirm which app is causing the problem. Some users have claimed on social platforms that the issue could have been caused by the Airtel Thanks app.

Bharti Airtel, Global CIO Harmeen Mehta released a tweet on Saturday to confirm that Airtel is working with Xiaomi to find the cause and is preparing a fix. She added that Airtel has tweaked the app temporarily, and users will need to open the app for the change to take effect.


Anvinraj Valiyathara

Anvin is a self-proclaimed geek who has been writing about smartphones for nearly 10 years. After using phones like the Samsung Galaxy Note, Sony Xperia Mini, Lumia 730, Lumia 950, Honor 7, Xiaomi Redmi Note 3 and Honor 8 Pro to name a few, he is now a happy user of the POCO F1. In his free time, he participates in church activities and likes to travel.