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OnePlus 8 Pro’s ‘Black Crush’ display issue is hardware-related, repairs and refunds reportedly offered

In case you missed it, OnePlus was in troubled waters recently as several users complained of facing green tint and black crush issues on the recently launched OnePlus 8 Pro. These complaints were spotted on the official OnePlus forums with one user posting a side-by-side image of the Pro variant with the Samsung Galaxy Note10+ to show the difference between the two.

The brand was quick to get on the issue and quickly rolled out an update that fixed these issues for most users. However, now it seems that the company is not out of the woods completely. Recently, several users have reported that the issues are still lingering despite updating the phones. Here’s every you need to know about the issue.

OnePlus 8 Pro ‘Black Crush’ issue is hardware related

The OnePlus 8 Pro's display has been rated A+ by DisplayMate

The OnePlus 8 Pro’s display has been rated A+ by DisplayMate

For the uninitiated, OnePlus marketed the 120Hz QHD+ Fluid AMOLED display on the 8 Pro as its best screen yet, with the panel scoring an A+ rating in DisplayMate’s tests. However, the display was reported to be plagued by the same green tint issue that affected the Samsung Galaxy S20 Ultra. OnePlus quickly rolled out an update that allegedly took care of the display issues. However, a lot of reports are still cropping up claiming that the issues have not been completely resolved and that the black crush issue remains.

According to a Reddit user, a OnePlus executive has apparently reached out and acknowledged that the black crush issue is a hardware problem. While the executive has offered solutions such as replacement, refund, or repair, OnePlus has not addressed anything yet. To recall, the black crush issue causes excess grain in darker areas, particularly when watching videos.

OnePlus 8 Pro specifications and features

OnePlus 8 Pro ships with a 6.78-inch Fluid AMOLED panel with QHD+ resolution and super-smooth 120Hz refresh rate. Powering the phone is the latest Qualcomm Snapdragon 865 5G SoC, paired with up to 12GB of RAM and 256GB storage. The phone offers 48MP quad rear cameras and a 16MP selfie shooter in the camera department. Other salient features of the device include OxygenOS based on Android 10, 4,510mAh battery with 30W wired and wireless charging, IP68 rating, in-display fingerprint scanner and more.

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Abhiman Biswas

Abhiman is obsessed with all things tech. His hobbies include reading on his Kindle and clicking random pictures on his phone. His secret superpowers happen to be mixing great cocktails and lip reading. In his spare time, you are likely to find him cleaning his aquascape, researching new species of aquatic fishes and planning which aquatic plants to buy next.