A nation-wide lockdown has been imposed in India by the government due to the coronavirus pandemic. This has severely affected the smartphone industry in the country. Many manufacturers have postponed their upcoming product launches as well temporarily shut down their factories. To combat the current situation, brands like OnePlus, Huawei, Realme and OPPO have started offering extended warranties on their products in several regions including India. Apart from extended warranties, the companies are also providing extended validities on services such as screen replacements. This means that devices for which the warranty expires in this period will get an extension.
For OnePlus users, the brand is extending the warranty on its smartphones, earphones and other accessories ending this month to May 31st, 2020. Additionally, the company is extending the returns and replacement period from 15 days to 30 days. It is also providing free two-way shipping for all returns, replacements and repairs. OnePlus said on its official forum that it remains committed to serving and providing continuity of after-sales services during this time.
At Samsung, the well-being of our customers is a top priority. That’s why, we are extending the standard warranty till 31st May, 2020 on all Samsung products whose warranty is expiring between 20th March and 30th April, 2020. #Samsung pic.twitter.com/UGEwdRSTwg
— Samsung India (@SamsungIndia) March 31, 2020
One of the leading smartphone makers, Samsung has also announced an extension on the warranty of all its products, whose warranty are expiring between 20th March and 30th April 2020. The South Korean giant has increased the duration of the standard warranty till May 31st 2020.
Similarly, Realme has also announced an extended warranty till May 31st for warranties expiring between March 20th and April 30th, 2020. The replacement period has also been increased from 15 to 30 days for customers who purchase or have purchased a Realme device between March 15th and April 30th. As for OPPO, the company has extended the warranty period on smartphones and accessories as well as validities on add-on services like one-time screen replacement until further notice.
We’re here to support you! As a gesture of good faith, we have extended the warranty on all smartphones, smartwatches, headsets, chargers, etc. to 30th June’2020, whose warranty expires between 21st March 2020 to 21st June 2020.#HuaweiIndia #HuaweiService #Warranty #Support pic.twitter.com/EW0IOhWRpK
— Huawei India (@HuaweiIndia) March 25, 2020
Meanwhile, Huawei is extending warranty on its products till June 30th, if expiring between March 21st – June 21st. The brand is also offering a doorstep repair service for its smartwatches in India. The VIP Customer Service provides a no-cost replacement for the Watch GT and Watch GT2 that have manufacturing defects or performance-related issues. If the smartwatch is out of warranty, users can get spare parts like straps, charging base, back cover, screen and mainboard replaced by Huawei. The charges for repairing out of warranty devices are listed here.
The fitness wearables manufacturer, Amazfit has also announced a two months extension on the warranty of its products in India till May 31st. The brand is also employing more resources for pick and drop service for its smartwatch repairs in India.