[Update: September 18th, 2020]: Paytm is now back on the Google Play Store.
Google has pulled Paytm from its Play Store for repeatedly violating its gambling policies. You can still access the Play Store listing from Google search but upon trying to install the app, it throws up an error. Notably, Paytm is one of the most popular financial services app in India with over 50 million monthly active users. Also read: Moto E7 Plys launching in India on September 23rd This move from the search giant comes a day before the IPL season is set to begin. Paytm was reportedly promoting fantasy sports services within the app ahead of the season. Additionally, the company also has its own fantasy gaming platform called Paytm First Games. Both Paytm and Paytm First games have now been removed from the Play Store. Other apps from the developer such as Paytm Business and Paytm Money are still listed on the Play store.
Paytm pulled from Play Store for policy violations
Paytm Android app is temporarily unavailable on Google’s Play Store for new downloads or updates. It will be back very soon. All your money is completely safe, and you can continue to enjoy your Paytm app as normal. — Paytm (@Paytm) September 18, 2020
According to the official blog posted by the Mountain View giant, any app that leads users to external websites for participating in paid tournaments to win real money or cash prizes is in violation of its policies. Google also stated that when an app is found violating this policy, the developers are informed about the same to bring the app into compliance with the policies. However, in this case, Paytm appears to have repeatedly violated Google policies. Google also states that in such cases, it may take serious actions including the termination of Google Play Developer accounts. Meanwhile, Paytm has tweeted confirming the removal of its app from the Play Store. However, the company assured that the app will be back very soon, hinting that it’s working on being compliant with the policies. In related news, a TechCrunch report citing a person familiar with the matter states that Google has also issued a notice to the popular OTT service provider, Disney+ Hotstar. According to the report, the on-demand video streaming service has been asked to display a warning message before showing ads for fantasy sports apps. As of now, Paytm is available on the Apple App Store and is working for those who already have it installed.