Popular messaging platform WhatsApp will stop working on several smartphones from next year. The Facebook-owned company is withdrawing its support for all Windows phones and several Android and iPhones. December 31st, 2019, will be the last date WhatsApp will work for Windows users while the app won’t work on iPhones running iOS 8 or older and Android devices on 2.3.7 or older from February 1st, 2020. The details were shared on WhatsApp’s FAQ page. It also mentioned that users can no longer create new accounts or re-verify existing accounts. So users need to update their software version or switch to a new smartphone to continue using the messaging platform.
Users will have the option to save all their chats and other data. To perform a backup, you will have to follow the steps mentioned below:
- Head over to WhatsApp settings
- Select Chats > Chat Backup option
- The last step will give you the option to store data in your Google, iCloud or any other account with or without media
Users can also export particular chats by opening the chat and tapping on the three-dot icon on the top right corner and then select ‘More’ option from the menu. WhatsApp will ask if you want to download the chat with or without media. Users can then choose their options and export the chat.
WhatsApp highlighted that withdrawing support for older devices will not affect a lot of users. The Facebook-owned company recommends a smartphone running at least Android 4.0.3 or iPhone iOS 9 or above. The app will also run on select phones with KaiOS 2.5.1+ including JioPhone and JioPhone 2.